Disrupting the Insurance Industry
Organizations all over the world are joining the digital revolution. This race to embrace technology has meant an ease of convenience for customers. Jubilee General Insurance prides is an innovator and disruptor of traditional service and delivery of insurance products in Pakistan. Leveraging on its digital know-how, Jubilee General is making rapid progress in automation of processes for faster and improved controls to deliver better customer experience.
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The company became the first insurer in Pakistan to launch an online portal providing an end-to-end solution, complete with payment options. Jubilee General has also pioneered the first ever android application for motor insurance, and plans to introduce more applications using android mobile technology to increase the insurance penetration in the retail segment.
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Irfanullah Khan heads Digital Transformation at Jubilee General Insurance. On their top IT priorities for this new year, Mr. Khan said his organization has got a strong digital footprint, and they will be doing big things in 2018. Their focus will be on the further use of big data, AI, and CRM.
Hence their strategy in 2018 will be driven by digitalization and technology integration, combining that with their existing technology background, and moving forward towards AI, doctrine integration and big data integration.
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